<< Data protection >>
We assure you that we take the protection of your personal data very seriously and that we comply with the principles of the new European General Data Protection Regulation, which will enter into force on 25.05.2018, with the best of our knowledge.
You can always visit our websites without telling us who you are. Our web servers automatically save information of a general nature. This includes the type of web browser, the operating system used, the domain name of your Internet service provider, the website from which you visit us, the websites you visit, the date and duration of the visit. This is only information that does not allow conclusions about your person. We evaluate these data only for statistical purposes and only in anonymous form.
Our hotel website including the subpages and input forms are SSL-certified and therefore encrypted.
Some areas of our site use so-called cookies. A cookie is a small text file that is stored on your hard drive by a website. Cookies do not harm your computer and do not contain viruses. The cookies on our website do not collect any personal data. We use the information contained in cookies to facilitate the use of our pages and to tailor them to your needs.
Of course you can also view our website without cookies. If you do not want cookies to be stored on your computer, you can deactivate the corresponding option in the system settings of your browser. Saved cookies can be deleted at any time in the system settings of your browser. If you do not accept cookies, however, this may result in functional restrictions of our offers.
Use of external analysis programs
Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google.
Third parties, including Google, serve ads on websites on the Internet. Third parties, including Google, use stored cookies to serve ads based on previous visits by a user to this site.
Alternatively, users may disable the use of third-party cookies by visiting the opt-out page of the Network Advertising Initiative. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en.
However, please be aware that if you do this you may not be able to use the full functionality of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purposes set out above. Data collection and storage may be objected to at any time with future effect. For more information about Google’s terms, click here.
Using Google Maps
Use of social plugins
We use Social Plugins on our website in the following:
Facebook Plugin operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo. When the customer calls up a website of the responsible entity that contains such a plugin, the customer’s browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to the browser of the customer and incorporated by him into the website.
Use of Facebook Remarketing
These features are provided by Twitter Inc., Twitter, Inc. 1355 Market St., Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” feature, the web pages you visit will be linked to your Twitter account and shared with other users. This data is also transmitted to Twitter.
You can change your privacy settings on Twitter in the account settings at twitter.com/account/settings.
We make sure that we comply with technical and organizational security measures. § 9 BDSG in order to protect your data managed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments. Access to it is only possible for a small number of authorized persons and persons subject to special data protection who are involved in the technical, administrative or editorial support of data.
Children and adolescents with limited legal capacity may in principle not submit any personal data to our websites without the consent of the parents or the supervisor. In any case, we will not knowingly collect, use or in any way unauthorizedly disclose personally identifiable information of children or partially-disabled adolescents.
Standard deadlines for the deletion of the data
The legislature has issued a variety of storage obligations and deadlines. After expiry of these periods, the corresponding data and data records are routinely deleted if they are no longer required for fulfillment of the contract (guest, rental and service contracts). Thus, the commercial or financial data of a completed financial year are deleted in accordance with the legal provisions after another ten years, as long as no longer retention periods prescribed or required for legitimate reasons. In the area of personnel administration and personnel control, shorter deletion periods are used in special areas. This applies in particular to rejected applications or warnings. Entry forms are according to the valid registration law in the individual hotel and accommodation establishments acc. the minimum period prescribed by law and then subjected to special precautionary measures for destruction in accordance with data protection.
Certificate Payment Card Industry Data Security Standard
The protected processing of your credit cards is secured and the data recording complies with the PCI DSS. PCI DSS stands for Payment Card Industry Data Security Standard and was developed by the PCI Security Standards Council to stem bank fraud scams on the Internet.
Declaration of consent of the user
Description of data subjects and related data / data categories
Personal data are collected, processed and used for the following groups:
Guest data (address data, reservation data, guest wishes, billing data)
Customer data (address data, contract data, billing and performance data)
Interested parties (accommodation interests, room and hall rental interests, address data)
Employee data, applicant data
Broker / broker / agency data (address, billing and performance data)
Business partners, external service companies (address, billing and performance data)
Supplier data (address, billing, service and function data)
Categories of recipients to whom data can be communicated
Hotels, guesthouses and other lodging establishments may collect personal data of their guests and store it in automated procedures, insofar as this is necessary in the context of the accommodation contract. These include i. d. R. also includes food and beverage billing information, in-room telephone calls and / or other hotel-specific services. Hotels and accommodation establishments are obliged by law to obtain information about the place of residence, the date of birth and the nationality of their guests and their family members.
Furthermore, data can be communicated to the following recipients:
Public bodies that receive data due to legal regulations (eg social insurance institutions)
Internal bodies involved in the execution and execution of the respective business processes (eg human resource management / controlling, accounting, marketing, sales, IT organization and the central reservation service.
External contractors (service companies) according to § 11 BDSG
Other external entities (eg credit institutions, brokerage agencies in the context of intermediary activities, affiliated companies if the parties have given written consent or a transfer of predominantly legitimate interest is admissible), and partner companies within the scope of the client’s mandate
Name and address of the data protection officer
Paul Wischermann KG
Park Hotel Oberhausen
Judith Kaiser as data protection officer
Telephone: +49 208 69020
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